Multi-tenant by design
Row-level isolation in every database, dedicated inference workers per tenant, and audit-chained access logs. No noisy-neighbor effects, no cross-tenant data exposure.
Bespoke models
Bring your private dataset. Our quant team co-engineers regime classifiers and volatility models on your proprietary signal, packaged as a tenant-only inference path.
Evidence chain
Every signal, model version and feature vector hashed into a SHA-256 tamper-evident chain. Auditors verify any historical decision independently — no trust required.
Operational rigor
99.95% uptime SLA. Quarterly chaos-test reports. 15-minute P1 incident response. Your dedicated TAM is on a private Slack channel before you sign.
Architecture
Each tenant lives in its own isolation domain.
No shared inference workers. No shared model registry. No shared audit log. Your tenancy is provisioned as a sovereign island within the cognition fabric — connected only to the markets you authorise.
- —Dedicated inference workersPer-tenant, per-region
- —Row-level postgres isolationTested via SQLAlchemy fuzz
- —Per-tenant model registryMLflow tenant-scoped
- —Tenant-only audit chainIsolated by RLS
- —Token-budgeted egressNo cross-tenant data flow
tenant.fabric
tenant-a
EU-WEST · regime-v4·private
tenant-b
US-EAST · regime-v4·private
tenant-c
APAC-SG · regime-v4·private
tenant-d
UK-LON · vol-v2·custom
Zero cross-tenant data flow · cryptographically enforced
Identity
SSO that integrates the way your IT actually deploys.
SAML 2.0
Okta · Auth0 · OneLogin · Microsoft Entra
OIDC
Google · Azure AD · custom IdP
SCIM 2.0
Just-in-time provisioning · group mapping
MFA enforced
TOTP · WebAuthn · hardware keys
Security
Defence in depth, continuously verified.
Six practices, defence in depth. As we mature we publish evidence, not just posture — including third-party pen-test findings and the remediation timeline.
AES-256 at rest · TLS 1.3 in transit
All tenant data encrypted with envelope encryption; per-tenant DEKs rotated quarterly.
BYOK encryption
Hold your own keys via AWS KMS, GCP KMS or HashiCorp Vault. Revoke = revoke.
Continuous audit logging
Every API call, dashboard view and admin action logged to your tenant’s immutable log.
Zero data retention for AI inference
Inference paths never persist your feature vectors. The audit chain stores only the hash.
Penetration testing
Third-party penetration testing planned on a quarterly cadence; findings + remediation shared with enterprise tenants.
Responsible disclosure
Coordinated-disclosure program today; a bug-bounty is on the roadmap. Critical fixes prioritised within 24 hours.
Compliance
Compliance, built into the architecture from day one.
Data residency
Eight regions. You pick the soil.
Pin your tenant to a region of record — data at rest, inference in flight and audit anchor designed never to leave the jurisdiction you nominate. Regions activate on our deployment roadmap; your region of record is fixed at onboarding.
US-EAST
US East · Virginia
US RESIDENCY
US-WEST
US West · Oregon
US RESIDENCY
EU-WEST
EU West · Ireland
EU RESIDENCYGDPR
EU-CEN
EU Central · Frankfurt
EU RESIDENCYGDPR
UK-LON
UK · London
UK RESIDENCYUK-GDPR
MEA
MEA · UAE
MEA RESIDENCYUAE PDPL
APAC-JP
APAC · Tokyo
JP RESIDENCYAPPI
APAC-SG
APAC · Singapore
SG RESIDENCYPDPA
White-label
Ship the engine under your firm’s name.
For asset managers offering signals as a service to allocators, or platforms embedding cognition into their offering — ORDR Mind can disappear behind your brand. Same engine, your domain.
- Custom domain + DNS-anchored TLS
- Brand colour system + logo replacement
- Custom email + Slack notification chrome
- Signed PDF reports under your imprint
- Tenant-of-tenants for your downstream clients
K
KAYNES CAPITAL
SIGNALS · POWERED BY ORDR MIND
EURUSD · Short
CONF 0.84 · KAYNES.AI/SIGNAL/0xa228…
Example deployment · brand & domain set by tenant
Support & SLA
Three tiers of human accountability.
Standard
Included with Quant Desk
P1 response8 hours · business hours
ChannelsShared Slack · email
Uptime SLA99.5%
TAM—
Quarterly review—
Priority
Included with Institutional
P1 response1 hour · 24/5
ChannelsDedicated Slack · email · phone
Uptime SLA99.9%
TAMShared pool
Quarterly reviewIncluded
White-Glove
Included with Enterprise
P1 response15 minutes · 24/7
ChannelsDirect line · war-room access
Uptime SLA99.95%
TAMNamed TAM + solution architect
Quarterly reviewOn-site · executive briefing
Begin
We can stand up your enterprise tenant in under 30 days.
A SynexFund solution architect leads procurement, security review, region selection and first-signal validation. Your TAM is in the loop from day one.